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The High Marshal of the Garzantian Empire then made an announcement to the effect that huge amounts of gold could be earned by, honor bestowed upon, and valuable weapons and armor handed out to anyone who nabbed a goblin attempting to sneak in through said passageway. Characters who volunteered for this duty were issued a special instrument, the Horn of Vigilance, and told to blow it whenever they spotted a wrong-way goblin. Extra points were handed out for actually confronting the goblin and (of course) engaging it in Medieval Armed Combat.

Now, in all the entire (real) world’s airports put together, the number of people who got into concourses by walking the wrong way through exit doors amounted to maybe one or two per year: not enough to hold the attention, or assure the vigilance, of even the most rabid T’Rain player. So the APPIS system now sweetened the pot by automatically generating fictitious, virtual wrong-way goblins and sending them up that tunnel at the rate of one every couple of minutes, every day, forever. Some balancing had to happen — the value of the rewards had to be tweaked relative to the frequency of wrong-way goblins — but with a minimal amount of adjustment they were able to set the system up in such a way that 100 percent of all the wrong-way goblins were apprehended. The total number of wrong-way goblins that had to be generated per year was about two hundred thousand — which was no problem, since generating them was free. The trick, of course, was that a tiny minority of those one-way goblins were not, in fact, computer-generated figments. They were representations of actual human forms that had been picked up by airport security cameras as they walked the wrong way into airport concourses. In reality, of course, this happened so rarely that testing the system was well-nigh impossible, and so they ran drills, several times a day, in which uniformed, badged TSA employees would present themselves at the exit and show credentials to the bored guard and then walk upstream into the concourse. In exactly 100 percent of all such cases, some T’Rain player, somewhere in the world (almost always a gold farmer in China) would instantly raise the Horn of Vigilance to his virtual lips and blow a mighty blast and rush out to confront the corresponding one-way goblin: an event that, through some artful cross-wiring between Corporation 9592’s servers and the airport security systems, would cause red lights to flash and horns to sound and doors to automatically lock at the airport in question.

Corvallis and most of the other techies hated this idea because of its sheer bogosity, which was screamingly obvious to any person of technical acumen who thought about it for more than a few seconds. If their pattern-recognition software could identify the moving travelers and vectorize their body positions well enough to translate their movements into T’Rain, then it could just as easily notice, automatically, with no human intervention, when one of those figures was walking the wrong way and sound the alarm. There was no need at all to have human players in the loop. They should just spin out the pattern-recognition part of it as a separate business.

Richard understood and acknowledged all of this — and did not care. “Did you, or did you not, tell me that this was all marketing? What part of your own statement did you not understand?” The purpose of the exercise was not really to build a rational, efficient airport security system. It was, rather (to use yet another of those portentous phrases cribbed from the math world), an existence proof. Once it was up and running, they could point to it and to its 100 percent success rate as vindicating the premise of APPIS, which was that real-world problems — especially problems that were difficult to solve because of hard-wired deficiencies of the human neurological system, such as the tendency to become bored when given a terrible job — could be tackled by metaphrasing them into Medieval Armed Combat scenarios, and then (here brandishing two searingly hip terms from high tech) putting them out on the cloud so that they could be crowdsourced.

The system, despite its bogosity — which was fundamental, evident, and frequently pointed out by huffy nerd bloggers — immediately became a darling of hip West Coast tech-industry conferences. APPIS had to be turned into a separate division and expanded onto a new floor of the office building in Seattle, which conveniently had been vacated by an imploding bank. New ideas and joint venture proposals rushed in, like so many wrong-way goblins, at such a pace that the APPIS staff could scarcely blow their Horns of Vigilance fast enough. The underemployed nerds of the world, impatient with the slow pace at which Corporation 9592’s in-house programmers bent to their demands, began to generate their own APPIS apps. The most popular of these was a system that would accept low-quality video of a corporate meeting room, supplied by a phone, and transmogrify the scene into a collection of hairy, armored warlords sitting around a massive plank table in a medieval fortress. Whenever a meeting participant lifted a bottle of vitamin water or a skinny nonfat latte to his or her lips, the corresponding avatar would quaff deeply from a five-liter tankard of ale and then belch deeply, and whenever someone took a nibble from a multigrain bar, the avatar would bite a steaming hunk of meat from a huge leg of lamb. PowerPoint presentations, in this scenario, were turned into vaporous apparitions hanging in numinous steam above a sorcerer’s kettle. In the first version of the app, the horn-helmeted avatars all said exactly the same things that the corresponding humans did in the real-world conference room, which made for some funny juxtapositions but wore thin after a while. But then people began to create add-ons so that if, for example, someone’s clever new proposal got trashed by a grouchy boss, the event could be rendered as a combat scene in which the hapless underling’s severed head wound up on the end of a spear. Large swaths of the global economy were, it now seemed, being remapped onto their T’Rain equivalents so that they could be transacted in a Medieval Armed Combat setting. Demonstrable improvements in productivity were being trumpeted every day on the relevant section of Corporation 9592’s website (by a medieval herald, naturally, and with an actual trumpet).

Richard insisted, only half in jest, that he wanted to see 10 percent of the global economy moved into T’Rain. Or at least 10 percent of the information economy. But since the information economy had now got its fingers into just about everything, this wasn’t much of a limitation. Factory workers watching widgets stream off the assembly line, inspecting them for defects, ought to be able to metaphrase their work into something way more neuron grabbing, such as flying up a river valley on a winged steed, gazing into its limpid waters at the rocks strewn up its channel, looking for the one that contained traces of some magical ore.

Which was also, as C-plus patiently explained, a ridiculous idea, since any machine-vision algorithm smart enough to convert a defective widget into an ore-containing boulder in a virtual river valley was smart enough to just sound a buzzer on the assembly line and flag the offending unit without involving human beings or virtual fantasy worlds. To which Richard responded, with equal if not greater patience, that he still didn’t give a shit because this was ultimately about marketing, and the crazy apps that random people on the Internet were writing were much better than anything he, Richard, could ever come up with.

Anyway, it had worked, after a shambling and chaotic fashion, and T’Rain had thus become far more intensively patched into the wiring diagram of the real world than a quasi-medieval fantasy world had any right or reason to be. Which was how they had ended up needing a calendar-and-contact-management app and diverse other add-ons that they had never dreamed of when they had been setting up the world ab initio.

Richard himself was not a user of the calendar app. He did most of his T’Rain questing solo, or in the company of one or two old friends, and so he didn’t need it; and the mere idea of needing to schedule his time that carefully made him dispirited. He used his phone for stuff like that, and the calendar app’s integration to the phone was clunky and not really worth putting up with. Even if it had worked, it just would have meant more crap showing up on his schedule, and fewer of the perfectly empty days that always gave him such a nice little endorphin rush when they appeared, as if by some act of divine grace, on his screen. Consequently, he was in no danger of being infected by REAMDE. And so, the morning after Peter and Zula had gone back to Seattle, when Richard woke up in his big, round, quasi-medieval bedchamber at the Schloss and checked his corporate email account, he was able to view the weekend’s spate of escalating SECURITY ALERT messages with some kind of detachment. There was a new virus; it was called REAMDE (sic), which was an accidental or deliberate/ironical misspelling of README; it had been simmering for a few weeks now, and in the last few days it had gone exponential, as these things commonly did. It was a consequence, really, of APPIS, and of all Richard’s efforts to turn T’Rain into a Profit Center above and beyond the mere world of hard-core gamers. As such, it was perfectly all right from a business and marketing standpoint; it would only generate stories in the tech press about how T’Rain had made the jump from a mere niche product for the prohibitively geeky to a business productivity app that mundanes felt that they had to have, along with their Excel and their PowerPoint, and Richard could already predict that at their next quarterly meeting they would see, in retrospect, a surge in sales precisely tracking the spike in free publicity generated by the advent of this terrible virus.

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